GIASILK Privacy Policy

Effective Date: October 1, 2026

GIASILK, INC. (“GIASILK,” “we,” “us,” or “our”) operates giasilk.net. This Privacy Policy explains how we collect, use, and handle information when you visit our website, purchase products, create or use an account, apply to or participate in our Creator program, or otherwise communicate with us.

If you have questions about this Privacy Policy or our handling of your information, contact us at info@giasilk.net.

1. Information We Collect

Information You Provide

When you purchase a product, we may collect information such as:

• your name;
• email address;
• phone number, when provided;
• billing and shipping addresses;
• products and options selected;
• order notes; and
• other information you choose to provide in connection with your purchase.

When you contact GIASILK, we receive the contact information and message content you choose to provide.

Order and Transaction Information

We maintain information associated with purchases and transactions, including:

• order numbers and identifiers;
• products, options and quantities;
• prices, taxes, currency and totals;
• order dates and status;
• payment references and payment status;
• refunds and disputes where applicable; and
• information associated with customer-service matters.

Order records may also include technical information such as IP address, browser information and order-source information.

2. Payments

GIASILK uses Stripe to process online payments through our WooCommerce store.

Payment information is entered through Stripe-supported payment controls. GIASILK receives payment references and status information necessary to associate payments with orders, confirm transactions, process refunds or disputes, and maintain appropriate business records.

If you use a Stripe service such as Link, your use of that service is also subject to Stripe’s applicable terms and privacy practices.

3. Accounts

Where GIASILK provides account functionality, we may maintain account identifiers, contact and profile information, authentication information and related account activity.

Accounts may provide access to functions such as order information or an approved Creator dashboard.

4. Creator Applications and Accounts

If you apply to the GIASILK Creator program, we may collect information such as:

• name;
• email address;
• phone number;
• city and state;
• social-media profiles;
• primary social platform;
• audience size;
• type of content;
• website or additional social links;
• preferred language; and
• information you provide about your interest in working with GIASILK.

We use this information to review applications, administer approved Creator accounts and operate the Creator program.

Approved Creator accounts may be associated with referral identifiers, referral activity and commission records.

5. Creator Referrals

When a valid Creator referral link or code is used, GIASILK may store a referral identifier in a cookie and shopping session for attribution purposes.

Referral records may include information such as:

• referral or click identifier;
• Creator identifier;
• date and time;
• landing page;
• referring domain; and
• campaign information where supplied.

We use this information to associate eligible purchases with Creators and to support commission calculations, verification, refunds, disputes and related adjustments.

The current Creator referral attribution period is 30 days.

Expiration or removal of a referral cookie does not automatically delete transaction or program records already associated with an order.

6. Cookies and Similar Technologies

GIASILK uses cookies and similar technologies that support website and store functionality.

These may include technologies used for:

• WordPress login and session functions;
• WooCommerce shopping-cart and checkout sessions;
• Creator referral attribution;
• order-source information; and
• payment functionality provided through Stripe.

You can restrict or remove cookies through your browser settings. Some website functions, including account access, shopping-cart functionality and referral recognition, may not work properly if certain cookies are disabled.

7. Order-Source and Website Information

Our store may record information about how a shopping session or order reached GIASILK, such as:

• referral source;
• campaign parameters where present;
• entry page;
• session activity;
• device category; and
• browser information.

WooCommerce may also receive certain store, software, usage and order-related information through currently enabled usage-sharing functionality.

8. Communications

GIASILK uses contact information to provide customer support and necessary transactional communications related to purchases, accounts and customer service.

Transactional website email is sent through authenticated email infrastructure using GIASILK’s domain.

Creator communications are currently handled separately from customer transactional communications.

9. How We Use Information

We may use information described in this Privacy Policy to:

• operate and maintain giasilk.net;
• process and administer purchases;
• provide products and customer service;
• process and reconcile payments;
• manage accounts;
• communicate about orders and accounts;
• review Creator applications;
• operate the Creator referral and commission program;
• identify and attribute referral activity;
• process refunds and disputes;
• understand how customers reach and use our store;
• protect the website, accounts and transactions;
• investigate technical or security issues;
• prevent fraud or misuse; and
• maintain appropriate business and transaction records.

10. Service Providers

GIASILK uses third-party service providers to operate portions of its website and business.

These include services supporting:

• website hosting and infrastructure;
• WordPress and WooCommerce store functionality;
• payment processing through Stripe;
• business email and transactional email delivery; and
• other technical or operational functions necessary to provide our services.

These providers may process information as necessary to perform services for GIASILK and may have their own applicable privacy terms.

Some pages may also request resources from third-party services such as Google Fonts, which can receive ordinary connection information when those resources are requested.

11. Security

GIASILK uses administrative access controls, restricted Creator access and other operational safeguards intended to protect its systems and information.

We also maintain operational, application, hosting and security records that may be used for troubleshooting, fraud prevention and security investigations.

No website, electronic transmission or information-storage system can be guaranteed to be completely secure.

12. Data Retention

GIASILK retains personal information and business records for as long as reasonably necessary for the purposes for which the information was collected, including operating our store and Creator program, completing transactions, providing customer service, maintaining appropriate business and financial records, resolving disputes, protecting our systems and meeting applicable legal obligations.

Different types of information may be retained for different periods depending on their purpose and applicable requirements.

Backups, fraud-prevention records and security or incident evidence may be retained separately where reasonably necessary.

13. Your Choices and Privacy Requests

You may contact GIASILK at info@giasilk.net with questions or requests concerning your personal information.

Depending on where you live and applicable law, you may have certain rights regarding your personal information. These rights may be subject to verification requirements and legal exceptions.

We may need to retain certain information when reasonably necessary for transactions, accounting, fraud prevention, dispute resolution, security, legal obligations or other legitimate business purposes.

You can also manage cookies through your browser as described above.

14. Children’s Privacy

GIASILK’s website and online store are intended for a general audience and are not directed to children under 13.

GIASILK does not knowingly seek to collect personal information online from children under 13 through the website or Creator program.

If we learn that personal information has been submitted by a child under 13 in circumstances requiring action, we will review the matter and take appropriate steps consistent with applicable requirements.

If you believe a child under 13 has provided personal information to GIASILK, contact us at info@giasilk.net.

15. Changes to This Privacy Policy

GIASILK may update this Privacy Policy from time to time to reflect changes in our practices, services or applicable requirements.

When we update the policy, we will revise the effective date shown at the top. Where appropriate, we may provide additional notice of material changes.

16. Contact Us

For questions or requests regarding this Privacy Policy or GIASILK’s handling of personal information, contact:

GIASILK, INC.
Email: info@giasilk.net
Website: giasilk.net